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Lisa Seliverstova
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Lisa Seliverstova
Lisa Seliverstova commented,
Community comment Feedback - Ticketing system (Support)
+1 to that feature
We have customers, who are creating several tickets a day - sending surveys to all of them will definitely bring the satisfaction down.
Would be great to have a limitation based on end user, not on the ticket. And also having the time restriction - some sort of - send satisfaction survey to end user once a week / bi-weekly / once a month.
View comment · Posted Jul 19, 2019 · Lisa Seliverstova
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