Martijn Snels • pluscloud.nl - Zendesk Premier Partner
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Activity overview
Latest activity by Martijn Snels • pluscloud.nl - Zendesk Premier Partner-
Martijn Snels • pluscloud.nl - Zendesk Premier Partner commented,
Katarzyna Karpinska We now have reports from customers that actually want to have the article contents back in the messages. For an example, many software companies (like Zendesk itself) use it to ...
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner commented,
Toby Sterrett You're right. I should add some more detail to this. This is not happening when forwarding messages.
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner commented,
Ashwin Raju The research I've been doing on limits when this issue appeared made me wonder if there will be some kind of SKU available to upgrade the number of records for the Suite Packages or are...
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner created a post,
Custom Objects limited to 100.000 records?
I noticed a problem with a Suite Professional account of our clients that is now not showing all records. It's only showing 100.000 records in the GUI. Earlier this morning the 'Record Limit' API E...
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner commented,
Toby Sterrett Can you shine some light on this? We're getting multiple requests about this.
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner created a post,
Feature Request: Support for Custom Objects in Macro's
If I'm not mistaken, it's currently not possible to use the Custom Objects in Macro's when they are connected to a ticket organization, ticket requester or ticket itself. It would be good if this w...
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner created a post,
Feedback: Option to change 'Name' field
We're noticed the 'Name' field is default and can't be changed or deleted. We're building a case where we'd like to store the Serialnumbers of articles in Zendesk and the Serialnumber should be the...
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner created a post,
Feature Request: Option to add records quickly via 'Add +' menu in Top Bar
It would help to speed up work if it was possible to add records to Custom Objects using the Add + menu on the Top Bar. For an example, the three most common Custom Objects databases could be added...
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner commented,
Toby Sterrett I noticed this message where you confirm the signature should be above the quoted text of a Side Conversation. Does this apply to quotes of comments in the tickets as well? We do not ...
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Martijn Snels • pluscloud.nl - Zendesk Premier Partner created a post,
Signature position
Currently, the signature is always placed at the bottom of the email. If I'm not mistaken, this is more common in the US, but in Europe, it's placed directly before the quoted email. Would it be po...