daniel.savage
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Total activity55
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Last activity
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Member since
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Following0 users
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Followed by0 users
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Votes16
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Subscriptions20
Activity overview
Latest activity by daniel.savage-
daniel.savage created a post,
Gather's Mobile Usability in Google Search Console
The majority of our Community Forum sessions are on mobile but whenever a customer uploads an image Google Search Console flags the page as not usable. And rightly so as the images do not scale/are...
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daniel.savage commented,
I'm a bit concerned to see others are experiencing the same issues as our account and have been unable to find a resolution. We're in the process of collecting all the screen recordings, HAR and pe...
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daniel.savage commented,
We've recently moved to Agent Workspace and have noticed a big impact to performance, with increased latency, hangtime and timeout errors. This seems to impact chat Agents in particular, so I am cu...
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daniel.savage commented,
Do the "pages viewed" only show pages where the requester was logged in? Or if the customer logs in once they get to a form do the Agents see the pages viewed prior to logging in and submitting the...
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daniel.savage commented,
Plus 1ing on this issue our as our account is being effected as well
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daniel.savage created a post,
Unfollow vs Following 🤔
Would love Zendesk to reconsider the native terminology for follow buttons. When you choose if you want to follow a post on Community/Gather (or if you are following by default after engaging on t...
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daniel.savage commented,
Awesome, thanks Ayush I will keep an eye out :)
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daniel.savage commented,
Hi @... any word on a timeline? This is the one showstopper from us migrating from Live Chat to Messaging
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daniel.savage commented,
In our use case we have about 20 Agents trained for live chat but we only schedule a handful at any one time. But this means that all 20 Agent see this pop up every time they open a new window, it ...
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daniel.savage commented,
We've just moved to Agent workspace, and have disabled the Knowledge Capture App because it was causing issues now that Knowledge capture is part of the Context Panel. How to we enable/disable Rapi...