Daniel

1. Admin Center
2. ...
3. Managing accounts and billing
4. About Premium Sandbox

Hi team, I can't seem to change the premium sandbox selection to any option other than to include the replication of tickets. It won't let me click them at all.  I don't want to do this as we don't...

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• Daniel
• Created August 31, 2021 20:09
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. "Requester can see this comment" default setting

Plus 1 

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• Daniel
• Created October 05, 2020 00:25
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Report on Received At Email Address

I'm pretty shocked this data isn't included in Explore already +1

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• Daniel
• Created September 23, 2020 21:12
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Prioritize Bounced Email Notification

+1 for this feature. Disappointing the age of these threads requesting this feature but no progress. 

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• Daniel
• Created October 23, 2019 02:33
• 3 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Restriction on individual tickets or groups

+1 !

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• Daniel
• Created August 18, 2019 22:27
• 1 vote

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Dashboards personalized by agent

Thanks guys, that's exactly what I'm after! Hopefully the release this feature soon for Explore. In the meantime I might test our the bookmark idea just with Team Leaders to see how it all works/wh...

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• Daniel
• Created June 21, 2019 00:16
• 0 votes