Francis Engbert

1. Community
2. Feedback - Voice (Talk)
3. Routing Zendesk Talk calls to multiple agents at the same time

Chris, I'll chime in to support this request. That explanation you got is a bunch of BS. Perhaps the real reason has to do with the fact that we're paying ZD for the time the caller is making their...

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• Francis Engbert
• Created March 21, 2019 19:58
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. [Zendesk Talk] Option to Upload a "Holiday" Outside Schedule Voicemail

I'm chiming in to express my support of this request. In my opinion this is the #1 shortcoming of Zendesk Talk.

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• Francis Engbert
• Created February 22, 2019 15:34
• 4 votes