Jon Gray

I already know this... Seeing as you can already filter in the profile without issue surely putting this into the View page shouldn't be hard.

From the very brief search I did it seems most customers are already asking for this - Zendesk should be listening to the customers and as this could be an easy implementation consider actually doing something about it.

To add to this.. So many other users have requested this and Zendesk has repeatedly refused to prioritize this. What do I need to do to get traction on this? 

This is a crucial piece that is missing. Very Very frustrated. The more I explore Zendesk the limitations become more and more apparent.

This should be a native feature not a paid add on by a third party vendor. Please add it.