Michael M. Adams
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Total activity34
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Last activity
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Votes6
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Activity overview
Latest activity by Michael M. Adams-
Michael M. Adams commented,
We also only use email channel and wouldn’t switch to the new UI as long as the reply box is at the bottom.
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Michael M. Adams commented,
Ah, ok thanks!
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Michael M. Adams commented,
Still getting terribly spammed by fidelitylifeandhealth.com, do I have it saved right in my image below?
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Michael M. Adams commented,
Is there a way of totally blocking the email address? I know we can add an email to the blocked list but that just puts it in the suspended status. I would rather be able to bounce any email send f...
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Michael M. Adams commented,
For us, one client may have multiple associated vendors and one vendor may have multiple associated clients. When a vendor submits a ticket, we use the lookup field to associate the applicable clie...
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Michael M. Adams commented,
I have setup an "organization lookup" field. Currently, when you view an organization, you can see all the tickets and all the users... it would be great if I could view all the associated tickets ...
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Michael M. Adams commented,
That did work... but is it possible to have it all in a one line footer like I had before adding the 2nd brand... instead of 2 line footer?
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Michael M. Adams commented,
@... Still not working. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html><head><meta http-equiv="Content-Type" content=...
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Michael M. Adams commented,
@... See below... I tested it out and now the footer doesn't pass at all.
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Michael M. Adams commented,
@... This rendered no footer in the email... what went wrong? Im in the Email Channel under HTML template. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml...