Michael M. Adams
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Total activity40
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Last activity
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Activity overview
Latest activity by Michael M. Adams-
Michael M. Adams created a post,
Organization lists
It would be great to have the "Customer Lists" function duplicated for Organizations. We apply various tags to certain organizations and instead of searching for them individually, I can pull them ...
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Michael M. Adams commented,
@zendesk I'm not sure you have received one comment that is excited about this drastic move. Its imperative that the reply box to the top of the ticket interface, why is this not considered before ...
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Michael M. Adams commented,
We also only use email channel and wouldn’t switch to the new UI as long as the reply box is at the bottom.
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Michael M. Adams commented,
Ah, ok thanks!
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Michael M. Adams commented,
Still getting terribly spammed by fidelitylifeandhealth.com, do I have it saved right in my image below?
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Michael M. Adams commented,
Is there a way of totally blocking the email address? I know we can add an email to the blocked list but that just puts it in the suspended status. I would rather be able to bounce any email send f...
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Michael M. Adams commented,
For us, one client may have multiple associated vendors and one vendor may have multiple associated clients. When a vendor submits a ticket, we use the lookup field to associate the applicable clie...
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Michael M. Adams commented,
I have setup an "organization lookup" field. Currently, when you view an organization, you can see all the tickets and all the users... it would be great if I could view all the associated tickets ...
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Michael M. Adams commented,
@... Still not working. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"><html><head><meta http-equiv="Content-Type" content=...
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Michael M. Adams commented,
@... See below... I tested it out and now the footer doesn't pass at all.