Michael M. Adams
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Votes on activity by Michael M. Adams-
We also only use email channel and wouldn’t switch to the new UI as long as the reply box is at the bottom.
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@zendesk I'm not sure you have received one comment that is excited about this drastic move. Its imperative that the reply box to the top of the ticket interface, why is this not considered before ...
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Ah, ok thanks!
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Still getting terribly spammed by fidelitylifeandhealth.com, do I have it saved right in my image below?
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Is there a way of totally blocking the email address? I know we can add an email to the blocked list but that just puts it in the suspended status. I would rather be able to bounce any email send f...
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For us, one client may have multiple associated vendors and one vendor may have multiple associated clients. When a vendor submits a ticket, we use the lookup field to associate the applicable clie...
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I have setup an "organization lookup" field. Currently, when you view an organization, you can see all the tickets and all the users... it would be great if I could view all the associated tickets ...
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@... This rendered no footer in the email... what went wrong? Im in the Email Channel under HTML template. <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml...
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@... See below... I tested it out and now the footer doesn't pass at all.
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That did work... but is it possible to have it all in a one line footer like I had before adding the 2nd brand... instead of 2 line footer?