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Raoul Zellien
Joined Apr 15, 2021
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Last activity Oct 22, 2021
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Latest activity by Raoul Zellien
Raoul Zellien created a post,
Post Feedback - Ticketing system (Support)
The field called Linked problem is not queryable by macros / triggers / automations. This would be really helpful in case we'd need to do some action to all incidents linked to a specific problem ticket.
Bulk updating tickets works only with small batches of tickets, but in case there are a few thousand tickets like this it becomes virtually impossible to work with.
Posted May 14, 2019 · Raoul Zellien
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