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Christopher Kenrick

Joined Apr 15, 2021

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Last activity Dec 04, 2024

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ACTIVITY OVERVIEW

Latest activity by Christopher Kenrick

Christopher Kenrick commented,

CommentPublishing and sharing dashboards

Dan Lucy-Lloyd you can, if you click on your dashboard > share there is a public link part at the bottom of the pop-up box to share publically, you can set a password with the link and send it on

View comment · Posted Dec 04, 2024 · Christopher Kenrick

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Christopher Kenrick commented,

Community comment Feedback - Ticketing system (Support)

I am at a loss as to why this doesn't exist!

View comment · Posted Mar 29, 2023 · Christopher Kenrick

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Christopher Kenrick commented,

Community comment Feedback - Ticketing system (Support)

I find it frustrating that a user's details (phone number, email address etc) can't be shared when a ticket is shared. I am trying to migrate our Zendesk account into another Zendesk account and close our initial one down but this just doesn't make it simple.

Surely there's an easier way??

View comment · Posted Jan 26, 2023 · Christopher Kenrick

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Christopher Kenrick commented,

Community comment Discussion - Tips and best practices from the community

Matthias,

Many thanks for sharing this - this has been an absolute lifesaver for me and one of our biggest clients!

Thanks,
Chris

View comment · Posted Aug 30, 2022 · Christopher Kenrick

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Christopher Kenrick commented,

Community comment Feedback - Ticketing system (Support)

I absolutely +1 this!!

We updated to this yesterday and that's a massive bug bear! Please introduce ASAP

View comment · Posted Apr 05, 2022 · Christopher Kenrick

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Christopher Kenrick created a post,

Post Feedback - Voice (Talk)

I think it would be a good idea to be able to see what option a user has dialled on the Talk IVR.

This would make for good reporting in Analytics as you would be able to see where calls went off to.

Posted Apr 16, 2019 · Christopher Kenrick

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