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Christopher Kenrick
Joined Apr 15, 2021
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Last activity Dec 04, 2024
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Latest activity by Christopher Kenrick
Christopher Kenrick commented,
Dan Lucy-Lloyd you can, if you click on your dashboard > share there is a public link part at the bottom of the pop-up box to share publically, you can set a password with the link and send it on
View comment · Posted Dec 04, 2024 · Christopher Kenrick
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Christopher Kenrick commented,
I am at a loss as to why this doesn't exist!
View comment · Posted Mar 29, 2023 · Christopher Kenrick
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Christopher Kenrick commented,
I find it frustrating that a user's details (phone number, email address etc) can't be shared when a ticket is shared. I am trying to migrate our Zendesk account into another Zendesk account and close our initial one down but this just doesn't make it simple.
Surely there's an easier way??
View comment · Posted Jan 26, 2023 · Christopher Kenrick
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Christopher Kenrick commented,
Matthias,
Many thanks for sharing this - this has been an absolute lifesaver for me and one of our biggest clients!
Thanks,
Chris
View comment · Posted Aug 30, 2022 · Christopher Kenrick
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Christopher Kenrick commented,
I absolutely +1 this!!
We updated to this yesterday and that's a massive bug bear! Please introduce ASAP
View comment · Posted Apr 05, 2022 · Christopher Kenrick
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Christopher Kenrick created a post,
I think it would be a good idea to be able to see what option a user has dialled on the Talk IVR.
This would make for good reporting in Analytics as you would be able to see where calls went off to.
Posted Apr 16, 2019 · Christopher Kenrick
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