Christopher Kenrick
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Total activity17
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Last activity
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Member since
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Following0 users
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Votes2
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Activity overview
Latest activity by Christopher Kenrick-
Christopher Kenrick commented,
I am at a loss as to why this doesn't exist!
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Christopher Kenrick commented,
I find it frustrating that a user's details (phone number, email address etc) can't be shared when a ticket is shared. I am trying to migrate our Zendesk account into another Zendesk account and cl...
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Christopher Kenrick commented,
Matthias, Many thanks for sharing this - this has been an absolute lifesaver for me and one of our biggest clients! Thanks,Chris
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Christopher Kenrick commented,
I was excited at the announcement at first...until I saw its not customisable 😔 its a good starter but we really need it customisable
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Christopher Kenrick commented,
I absolutely +1 this!! We updated to this yesterday and that's a massive bug bear! Please introduce ASAP
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Christopher Kenrick created a post,
Ability to see option pressed on an IVR
AnsweredI think it would be a good idea to be able to see what option a user has dialled on the Talk IVR. This would make for good reporting in Analytics as you would be able to see where calls went off to.