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Emilie Duveau
Joined Apr 15, 2021
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Last activity Nov 22, 2021
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Latest activity by Emilie Duveau
Emilie Duveau commented,
Hello Nicole,
Our case is to provide a way for our B2B customers to export the list of requests they can see in their help centers.
As they can see the requests of all people from their organization, it would be easier to have an overview of these requests without the pagination.
Thanks.
View comment · Posted Sep 27, 2018 · Emilie Duveau
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Emilie Duveau commented,
Our customers are looking forward to have this.
View comment · Posted Sep 24, 2018 · Emilie Duveau
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Emilie Duveau commented,
Graeme,
It worked when I didn't copy/pasted it directly from this page - good to know!
Thanks a lot!
View comment · Posted Aug 21, 2018 · Emilie Duveau
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Emilie Duveau commented,
Graeme,
I call the URL https://myzendesk.zendesk.com/api/v2/users/userID.json.
It updates the given end-user. It perfectly works like this for the update of the field "test_trigger".
Thanks.
View comment · Posted Aug 20, 2018 · Emilie Duveau
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Emilie Duveau commented,
Hello Graeme,
Thanks for the example, it really fits our need.
However, I have the same error Sheldon got (but I can't find an answer on how to fix it).
I send this JSON:
{
"user":{
"user_fields": {
"last_satisfaction_date" : "{{ 'now' | date: '%Y-%m-%d' }}",
"test_trigger" : "ok"
}
}
}
and I have this result:
{
"error": "RecordInvalid",
"description": "Record validation errors",
"details": {
"custom_field_values.base": [
{
"description": "Base Last Satisfaction Date is invalid (expected a date; try YYYY-MM-DD)"
}
]
}
}
The update is correctly done for the field "test_trigger" which is a text field.
If I hard-code the date, the "last_modification_date" field is correctly updated.
Any idea about what I miss here?
Thanks a lot!
View comment · Posted Aug 20, 2018 · Emilie Duveau
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