Question

How can I see if semantic search is enabled in our account? When will we get it in our help center?

Answer

The rollout status of the semantic search is based on the content type, search type, and language of your help center, and the search channel. Although there aren't official dates for a release, you can review its current status:

Confirm if semantic search is enabled in your help center.
If it is not enabled, review this rollout plan for more information. This plan classifies the coverage status of each feature in covered, planned, not planned and will not be supported.