Jhan
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Total activity12
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Last activity
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Activity overview
Latest activity by Jhan-
Jhan commented,
Hi John, I have updated you via a ticket with us regarding this matter. I look forward to solve this for you!
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Jhan commented,
Hello Jennifer! My name is Jhan from Zendesk Support. About the emoji button on the Chat widget or option for the end-users to add emojis, I'm afraid there isn't currently a way to add an emoji opt...
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Jhan commented,
Hi Rob, I see that you already created a ticket for this concern. Allow me to take that and address your concern from there. Have a good one!
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Jhan commented,
Hi Diana! I see that you also created a ticket related to this concern. I have responded to your ticket to address this for you. Looking forward to hear from you soon!
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Jhan commented,
Hi Ken, Ultimately, our system will and by default, populate the author's name to 'Unknown author' if the original author of the article is deleted as the system will give placeholder names like th...
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Jhan commented,
Hi Mohammad, If I understand your question, if someone (a Sell agent) leaves your company and got replaced by a new employee, how would you handle that? If so, you can always update the user profil...
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Jhan commented,
Hi Angeli, I understand that you would like to know the function of the "Mark Done" button in the side conversation. This button is used to close a side conversation - though closing a side convers...
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Jhan commented,
Hi Charmaine! I have created a ticket for you to address this concern. Please check your email so we can continue from there. Thanks!