Blanca
Zendesk Customer Care
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Recent activity by Blanca-
Error: Facebook page already in use
Issue symptoms I am trying to integrate my Facebook page, but the following error message shows: Channel couldn't be added. Facebook page already in use. Resolution steps This error means that the...
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Why is my WhatsApp number redacted?
Question How come the WhatsApp number strings are redacted? Answer This redaction is caused by the app-level maskCreditCardNumbers setting, from the SunCo API. If you do not have access to Sunshine...
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My Instagram profile is blank when integrating the channel
Issue symptoms Why can I not select my Instagram account from the Select Instagram Profile option? Resolution steps The integration flow breaks if only a username (or handle) is specified. To res...