Viktor Osetrov
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Total activity880
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Last activity
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Votes on activity by Viktor Osetrov-
Hi Paul Goldberg,Thanks a lot for your question. As we know iframe is not allowed. The reason - is due to the inherent security risks involved in iframing a web application.However, did you try to ...
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Hello, @Riah Lao,Thanks for your question.The limitations with translation related to the 3rd-party widget apps for Intercom, Telegram, Viber, etc. from our marketplace - https://www.zendesk.com/ma...
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@Ведущий специалист, благодарим за вопрос, Вы можете посмотреть оплаченные счета на странице Аккаунт -> Счета Для этого Вам необходимо перейти в настройки Вашего аккаунта - www.ВАШ_СУБДОМЕН.zendesk...
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Здравствуйте L2 RU TL Aleksey VoloshinБлагодарю Вас за вопросВы можете настроить напоминание о конкретном тикете, с указанием точной даты и времени через сторонние приложения из маркетплейс:https:/...
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Matty Griffiths, regarding ''more detailed analytics options for tags are planned for a future release'' we highly recommend having a look at the next pages:- product announcements - https://suppor...
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Hello David,Unfortunately, drilled-in settings are difficult to manipulate on the fly. Technically it's possible to solve it by exporting your drilled results.And after that, you can be changing ba...
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Hi guys,Unfortunately, at this moment we can check it using internal tools.Hope for your understanding.
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Hello Susan,You can export a list of tickets to JSON, CSV, or XML files via `https://.zendesk.com/admin/account/tools/reports`Please read more about it here -> Exporting ticket, user, or organizati...
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Hello Kurt,Thanks for your question. It should be thereCould you visit https://.zendesk.com/hc/admin/general_settings ?Hope it helps
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Hello Attractive.MediaThanks a lot for your interesting question.You can configure extra custom ticket fields via Zendesk Messaging Flow Builder. For example, take a look at the following option: ...