Viktor Osetrov
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Recent activity by Viktor Osetrov-
Hello Sparrowtest,To assess the loading capabilities of the Zendesk web widget, we would kindly suggest using the Google Chrome Developer Console. Specifically, you might find the Network tab parti...
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Hello Admin,Thanks, you should choose just one:reject:qq.com or suspend:qq.comBest
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Hello Odysseas,Could you please use the following URL path:https://{{YourSubdomain}}.zendesk.com/admin/channels/classic/web-widgetPlease change {{YourSubdomain}}to your subdomain address. Hope it h...
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Hello Andy,Thanks for your interesting question. Yes, you can achieve it using the following steps:Step 1) Please bulk export your current organizations using the List Organization API:GET /api/v2/...
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Hello Kyle, Thank you for reaching out to us with your request. In light of current capabilities, it appears that your desired outcome can only be accomplished if your omnichannel routing configura...
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Hello Gina,Have checked from my test account. It works.Please make sure you should also log in from the Shopify side as well:If it doesn't help - could you please create a ticket with us via chatTh...
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Hello Laura,To add the Web Widget (Classic) via Google Tag Manager, you don't actually need a specific Zendesk trigger.Please use the following steps:1) Create a New Tag in Google Tag Manager: Open...
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Hello Gina,Could you please try to install the free version of Shopify for Zendesk via the integration tab here:https://your_subdomain.zendesk.com/admin/apps-integrations/integrationswhere your_sub...
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Hello Austin,Unfortunately, no update at this moment. The alternative solution is to use Whitelisting Domains via Sunshine Conversations SDK. Please follow this article for more information -> Addi...
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Hello Brylle,Good question - it depends on your customization. All should be fine with Explore if you will keep important functional components of your Copenhagen theme without big changes. Some o...