Amanda M.
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Votes on activity by Amanda M.-
Hello Kristy,My apologies, I need to make a correction. It looks like I gave you the wrong information in my reply. You asked how to proactively load the chat widget when a visitor has been idle on...
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Hi Kristy White, Although the ability to edit this function is outside of Zendesk's native features, it is possible to achieve with some customization work using some code to modify the HTML. The C...
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Hello Kirsty!Thanks for reaching out to us with your question. I'm happy to help. It sounds like you want the web widget to open automatically when a visitor has been idle on a page for a certain a...