Recent searches


No recent searches

Marilyn Silva's Avatar

Marilyn Silva

Joined May 13, 2021

·

Last activity Oct 07, 2024

Following

0

Followers

0

Total activity

22

Votes

6

Subscriptions

12

ACTIVITY OVERVIEW

Latest activity by Marilyn Silva

Marilyn Silva commented,

CommentSetting up Talk

I'm wanting to link existing external toll-free numbers to our Zendesk account. The issue is that they all have IVRs set up and I'm not sure how I can get the verification code required to complete the linking in Zendesk. Are there any workarounds or tips for how to get this to work?

View comment · Posted Oct 07, 2024 · Marilyn Silva

0

Followers

0

Votes

0

Comments


Marilyn Silva commented,

Community comment Developer - Zendesk APIs

Is it possible to use a placeholder for a custom user field like this? My goal is to have a custom organization field flow to the ticket field when an email comes in.

View comment · Posted Mar 15, 2024 · Marilyn Silva

0

Followers

1

Vote

0

Comments


Marilyn Silva commented,

CommentManaging Talk

Is there a way to only route calls to a secondary group if a certain hold time has been exceeded?

View comment · Posted Jan 12, 2024 · Marilyn Silva

0

Followers

0

Votes

0

Comments


Marilyn Silva commented,

Community commentAnnouncements

I'm interested!

View comment · Posted Nov 12, 2023 · Marilyn Silva

0

Followers

0

Votes

0

Comments