Scott Burnham
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Total activity59
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Last activity
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Member since
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Following0 users
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Votes33
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Subscriptions6
Activity overview
Latest activity by Scott Burnham-
Scott Burnham commented,
Salvador Vazquez Is there a timeframe on that? The options are still missing even after clearing the cache. Does this only apply the pagination issue, or the entire issue?
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Scott Burnham commented,
For anyone hoping to solve this issue by switching over to FreshDesk, I am sad to report that it is also TRASH. It does however offer a FREE subscription tier, and there is a Zendesk import tool on...
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Scott Burnham commented,
New Feature! We are just removing the subject field entirely! Enjoy.
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Scott Burnham commented,
So the "solution" is to pay a 3rd party to replace a function the 1st party removed, and having that 3rd party pay fees back to the 1st party through it's marketplace.. You know how fakking shady t...
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Scott Burnham commented,
Fun fact, they also just broke the ability to mass assign groups.... Which would be less of an issue if sort by subject still worked... Seriously what is wrong with this company? Logged off and ba...
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Scott Burnham commented,
So 2% of your customers were taking down your system with their resource usage, sounds like BS Dave... Also your answer wasn't to increase system resources, it was to eliminate functionality... Sou...
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Scott Burnham commented,
Zendesk, you have taught us how to be THE WORST at serving our customers by example. It's like you removed four of our fingers on each hand, leaving only the middle fingers to point with... Regard...
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Scott Burnham commented,
You guys are really causing issues in 2022, and zero solutions when called out other than strange workarounds. Like everyone else in this thread, this "feature" is a BUG, and it is spreading across...
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Scott Burnham commented,
Because there is no pagination on their forum, you can't tell without looking at the address bar that there are now 3 pages worth of comments on this issue they have caused XD
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Scott Burnham commented,
Dave DysonI have been quite civil; comparatively. As you can see, these recent changes are not quite being received as your team had anticipated... Zero fanfare. Zero praise. Just salt... Soo much ...