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Elf #3

Joined May 13, 2021

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Last activity Oct 27, 2021

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Latest activity by Elf #3

Elf #3 commented,

Community comment Discussion - Tips and best practices from the community

Hi Mark, 

I'm creating a ticket on your behalf and I'll see you there shortly!

View comment · Posted Mar 10, 2014 · Elf #3

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Elf #3 commented,

Community comment Discussion - Tips and best practices from the community

Hi Mark, 

I just tested your " Followup on Satisfaction rating" trigger, and the placeholder works correctly. If you're not referring to that trigger, please let me know and I'll create a ticket on your behalf so we can troubleshoot further!

View comment · Posted Mar 07, 2014 · Elf #3

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Elf #3 commented,

Community comment Discussion - Tips and best practices from the community

Hi Mark,

You can include the same two links prompting an end-user to rate satisfaction from the notification with the {{satisfaction.rating_section}} placeholder.

View comment · Posted Mar 07, 2014 · Elf #3

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