Elf #3

1. Community
2. Tips from users - Zendesk Suite
3. Using Triggers to get the most out of Customer Satisfaction - Re-evaluation

Hi Mark,  I'm creating a ticket on your behalf and I'll see you there shortly!

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• Elf #3
• Created March 10, 2014 18:35
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Using Triggers to get the most out of Customer Satisfaction - Re-evaluation

Hi Mark,  I just tested your " Followup on Satisfaction rating" trigger, and the placeholder works correctly. If you're not referring to that trigger, please let me know and I'll create a ticket o...

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• Elf #3
• Created March 07, 2014 23:10
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Using Triggers to get the most out of Customer Satisfaction - Re-evaluation

Hi Mark, You can include the same two links prompting an end-user to rate satisfaction from the notification with the {{satisfaction.rating_section}} placeholder.

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• Elf #3
• Created March 07, 2014 20:57
• 0 votes