Recent searches


No recent searches

Monica Wong's Avatar

Monica Wong

Joined May 13, 2021

·

Last activity Oct 27, 2021

Following

0

Follower

1

Total activity

5

Vote

1

Subscriptions

3

ACTIVITY OVERVIEW

Latest activity by Monica Wong

Monica Wong commented,

CommentAdditional ticket channels

I also have the same question as Morvan above - if a customer replies to an open ticket and the assigned agent is not online, can an automation be set up to reassign to the group?

View comment · Posted Apr 23, 2021 · Monica Wong

0

Followers

0

Votes

0

Comments