Monica Wong

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October 27, 2021 19:00
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May 13, 2021 00:08
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Activity overview

Latest activity by Monica Wong

Monica Wong commented, April 23, 2021 05:29
I also have the same question as Morvan above - if a customer replies to an open ticket and the assigned agent is not online, can an automation be set up to reassign to the group?
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- Monica Wong
- Created April 23, 2021 05:29
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