Kevin Pollard

1. Community
2. Discussion - Tips and best practices from the community
3. Workaround: Adding a name field to your Help Center ticket form

Me as well, thanks!!! Is there a way to only have the trigger run if it's a new requester (email address) to the system? I'd hate to overwrite an existing user's name that is correct with a partia...

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• Kevin Pollard
• Created May 28, 2015 18:21
• 0 votes

1. Community
2. Discussion - Tips and best practices from the community
3. Workaround: Adding a name field to your Help Center ticket form

Thanks for posting this, however I'm getting an error. The name field is updating from the trigger/target, however it is updating to the following: " Liquid error: undefined method `to_liquid' for...

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• Kevin Pollard
• Created May 27, 2015 20:18
• 0 votes

1. Community
2. Feedback - Voice (Talk)
3. Zendesk Voice: New call notification through speakers, call through headset

I agree with what everyone is saying here. It's not practical to set your default speaker for your whole computer to your headset. You only want to use your headset while in a call.

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• Kevin Pollard
• Created October 28, 2014 21:26
• 1 vote