Recent searches
No recent searches

Sam Liston
Joined May 13, 2021
·
Last activity Oct 16, 2021
Following
0
Followers
0
Total activity
2
Votes
0
Subscription
1
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Sam Liston
Sam Liston commented,
CommentMeasuring success
Hi,
We're currently using Zendesk Chat, and thinking about upgrading. Is there anyway to monitor the customer's chat queue position when a chat is accepted by one of our agents? Basically, are we able to monitor if chats are being handled in a first-in-first-out capacity?
Thanks!
View comment · Posted Mar 18, 2021 · Sam Liston
0
Followers
0
Votes
0
Comments