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Ric Clements

Joined May 13, 2021

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Last activity Oct 16, 2021

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ACTIVITY OVERVIEW

Latest activity by Ric Clements

Ric Clements commented,

CommentTicket management

I know that all ctive ticket fields are displayed in the Update view during a bulk update, regardless of the form(s) applied to the selected tickets. This takes far too long to scroll through to find the correct one.

Is there a way to search for a field, or only display the ones on that ticket?

View comment · Posted May 11, 2021 · Ric Clements

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Ric Clements commented,

Community comment Feedback - Ticketing system (Support)

I would also like to know how to do this as scrolling through all the fields takes too long. You can't even start typing the name to search that way

View comment · Posted May 11, 2021 · Ric Clements

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