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Mario Valdes

Joined May 13, 2021

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Last activity Jan 05, 2022

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ACTIVITY OVERVIEW

Latest activity by Mario Valdes

Mario Valdes commented,

Community comment Feedback - Ticketing system (Support)

Hi Barry Neary, will there be any special requirements to access the EAP (one published obviously)? Because our team would love to test this new functionality.

View comment · Posted Jan 05, 2022 · Mario Valdes

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Mario Valdes commented,

CommentUsing Built by Zendesk apps

Hi, I have not been able to hide Type options, I can hide the drop-down options for other fields, but for whatever reason, nothing happens when I try to hide Type options.

This is my JSON so far:

[{"name": "priority", "value": "normal"},
{"name": "priority", "value": "high"},
{"name": "type", "value": "problem"}]

Priority options are hidden, no problem there, but the type option is completely ignored.

View comment · Posted Apr 16, 2021 · Mario Valdes

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