
Gilles Vanagtmael
-
Total activity41
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes27
-
Subscriptions10
Activity overview
Latest activity by Gilles Vanagtmael-
Gilles Vanagtmael commented,
Hi! Is it true that messaging messages do not use the alias? In our use case, agents have an alias (Naomi, for example) and yet, in the widget: Zendesk shows the full name (alias is first name onl...
-
Gilles Vanagtmael commented,
You can easily achieve this by disabling the option "non-email conversations are public by default" (Tickets - Settings - comments) --- Note from the Zendesk Community Team -- the label for this s...
-
Gilles Vanagtmael commented,
Hi all! Any update on this one? https://support.zendesk.com/hc/en-us/articles/4408835753370/comments/4408849125786 We notice that this is becoming more and more important and that some customers ar...
-
Gilles Vanagtmael commented,
Hi there! Are there any updates planned for this app? Currently we often get the message that certain photos cannot be added to a ticket. Any idea what the reason for this might be?