Sara
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Total activity24
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Last activity
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Activity overview
Latest activity by Sara-
Sara commented,
Prakruti Hindia can you please open a ticket because the offline messaging is occurring while agents are in an online state and typically seconds before the agent responds. I've double-checked the ...
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Sara commented,
Is the "We're offline..." message supposed to display to the chatter as soon as they request to speak with an agent? I can't seem to figure out how to get that messaging from popping up to the chat...