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Jim Uomini

Joined May 13, 2021

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Last activity Apr 10, 2024

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ACTIVITY OVERVIEW

Latest activity by Jim Uomini

Jim Uomini commented,

Community comment Feedback - Admin Center

Is it possible to report on the external_id in Explore?

Answered my own question: You can report on External ID in Explore and can export it with the Advanced Search app.

View comment · Edited Apr 10, 2024 · Jim Uomini

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Jim Uomini commented,

CommentExtending Zendesk

Jacquelyn Brewer We use Email Targets and I believe I was told before that these don't need to be converted. Can you confirm whether or not this is correct?

View comment · Posted Dec 13, 2023 · Jim Uomini

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Jim Uomini commented,

CommentFormatting and customizing your email

Is it necessary to clone all notifications and activate the new versions all at once? Or can we go slowly with both types in use and roll over slowly one trigger at a time?

Thanks

View comment · Posted Jan 11, 2023 · Jim Uomini

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Jim Uomini commented,

CommentEnd-user guide for Help Center

Are there plans to allow filtering on additional fields added to the list view? Like Type (OOTB) or Product (Custom).

View comment · Posted Nov 02, 2022 · Jim Uomini

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Jim Uomini commented,

Community comment Q&A - Objects, workspaces, and rules

Is there an answer to this request? I have the same issue.

View comment · Posted Sep 27, 2021 · Jim Uomini

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Jim Uomini commented,

Community comment Feedback - Ticketing system (Support)

One of the most infuriating phrases I hear regularly is we have no plans to develop the basic usability feature you requested but go ahead and leave feedback. What's the point of that when you ignore this kind of feedback and keep rolling out new features. And don't get me started on Explore, which is an inferior reporting engine to the one it replaced. Years go by with things that should be core features not being addressed. Your charm can only go so far to address a product with more holes than Swiss cheese.

Please make support more usable.

View comment · Posted May 07, 2021 · Jim Uomini

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Jim Uomini commented,

CommentGeneral questions and issues about tickets

One of the most infuriating phrases I hear regularly is we have no plans to develop the basic usability feature you requested but go ahead and leave feedback. What's the point of that when you ignore this kind of feedback and keep rolling out new features. And don't get me started on Explore, which is an inferior reporting engine to the one it replaced. Years go by with things that should be core features not being addressed. Your charm can only go so far to address a product with more holes than Swiss cheese.

Please make support more usable.

View comment · Posted May 07, 2021 · Jim Uomini

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