Recent searches
No recent searches

Xema
Joined May 13, 2021
·
Last activity Oct 22, 2021
Following
0
Followers
0
Total activity
9
Votes
5
Subscriptions
2
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Xema
Xema commented,
When the "Submit a Request" button is removed, we expect that logged-in users won't be able to submit any ticket, but if they type in the browser the address for sending a request, as "/request/new", they will land in the ticket form page, and they'll be able to submit a ticket, won't they?
Any ideas for solving this issue? Only JavaScript?
View comment · Posted Apr 22, 2021 · Xema
0
Followers
0
Votes
0
Comments
Xema commented,
So my Agent can only see tickets from the Agent's organisation. When this Agent is set as follower of a ticket from another organisation, the Agent can access this ticket. Everything as expected. But if I create a view for tickets containing a particular tag, I would expect all tickets with that tag, belonging to the Agent's organisation, AND also where the Agent is a follower to be shown in that view. But those last tickets are not shown... Is that the expected behaviour?
View comment · Posted Mar 24, 2021 · Xema
0
Followers
0
Votes
0
Comments