Paul H

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3. Hiding a ticket form on the 'submit a request' page

Hi Ifra Saqlain, I think there's some confusion, I am already using the code below which hides the forms from non-authenticated users and its working fine.  My question is can I also hide them from...

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• Paul H
• Edited January 24, 2023 12:44
• 0 votes

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3. Hiding a ticket form on the 'submit a request' page

Hi Ifra Saqlain, Thanks again as usual your code works brilliantly, I managed to get that working and can now hide it from non authenticated users from the homepage and the nesty-panel. One thing t...

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• Paul H
• Created January 23, 2023 17:48
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2. Zendesk Suite Q&A
3. Hiding a ticket form on the 'submit a request' page

Hi Ifra Saqlain Thanks that is working for the Nesty Panel, im still stuck on hiding it from anonymous users on the homepage also,  I never did find the organization name, is there a way to hide it...

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• Paul H
• Created January 23, 2023 15:37
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3. Hiding a ticket form on the 'submit a request' page

Ifra Saqlain Hi Ifra,  Sorry im only coming back to you now, I tried that code you posted on December 9th 2022 but it didn't work for me. I wonder is there any other way around this.   

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• Paul H
• Edited January 23, 2023 11:07
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3. Hiding a ticket form on the 'submit a request' page

Jahn Bronilla Just to say, this code works but it wont hide the forms from the non authenticated users which is a pain. So its only going to hide it from users who are signed in, it defeats the pur...

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• Paul H
• Created January 23, 2023 11:01
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3. Hiding a ticket form on the 'submit a request' page

Hi Ifra Saqlain, Would you have any idea about my last message, do you know if this is possible? Kindest, Paul

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• Paul H
• Created December 07, 2022 23:28
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3. Hiding a ticket form on the 'submit a request' page

Hi Ifra Saqlain Thank you that has worked, its now hidden from both the homepage submit a request area and the nesty panel also, I have to add in below to achieve this in both areas.  Can I ask, if...

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• Paul H
• Created November 30, 2022 12:51
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3. Hiding a ticket form on the 'submit a request' page

Hi Nicole,  No that didn't work for me unfortunately, but thanks for the suggestion.

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• Paul H
• Created November 29, 2022 19:38
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3. Hiding a ticket form on the 'submit a request' page

Hi Ifra Saqlain I'm having the same issue as some other users where I have added the code with my form ID and the form still appears to be showing. I'm trying to remove the graduation form seen her...

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• Paul H
• Created November 29, 2022 18:49
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2. Zendesk Suite Q&A
3. Hiding the Form Field and the Brand Field for all agents?

Hi Ifra Saqlain, Thanks for all the information, what I was trying to do was hide the form field and the brand field in the attributes when looking at a ticket. So if you see the ticket below, the ...

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• Paul H
• Created August 23, 2022 23:22
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