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Amit Chinchane
Joined May 13, 2021
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Last activity Jan 17, 2025
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Latest activity by Amit Chinchane
Amit Chinchane created a post,
Hi All,
Is it possible to hide the a specfic value from the dropdown list on the form (help center) using javascript.
Currently I tried and even though the value is not showing up element (developer console), but I can still see the value on front end form.
this is my current code:
if(HelpCenter.user.role == 'anonymous' || HelpCenter.user.role =='end-user' || HelpCenter.user.role =='manager')
{
$('#request_issue_type_select option[value="13504813503517"]').remove();
}
Posted Nov 14, 2023 · Amit Chinchane
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Amit Chinchane commented,
Is it possible to have And operator used in the Search API call for tickets?
I am looking for something like
View comment · Posted Mar 25, 2023 · Amit Chinchane
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Amit Chinchane commented,
Hi All,
I am trying to create a webhook with bearertoken, but it is not working, The same wehbook with basic authentication is working properly, but if i switch to bearer token, then it gives 401 error
{
"error": "invalid_token",
"error_description": "The access token provided is expired, revoked, malformed or invalid for other reasons."
}
I tried adding the token in all the possible format:
- aygaoWwEs4qTpNRkn71WacsxgHSzP1zpxogEEZ8g007
- abc@mymailbox.com/token:aygaoWwEs4qTpNRkn71WacsxgHSzP1zpxogEEZ8g007
- abc@mymailbox.com/aygaoWwEs4qTpNRkn71WacsxgHSzP1zpxogEEZ8g007
what am i doing wrong
View comment · Posted Mar 21, 2023 · Amit Chinchane
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Amit Chinchane created a post,
Is it possible to search for a webhook by filtering by name?
I tried "https://{subdomain}.zendesk.com/api/v2/webhooks"
but sure how the filter
filter[name_contains] |
can be used here
Posted Jan 02, 2023 · Amit Chinchane
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Amit Chinchane commented,
Hi Cheryl Lane:
Thanks alot, I followed ur suggestion and it worked . :)
View comment · Posted Dec 30, 2022 · Amit Chinchane
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Amit Chinchane created a post,
I am trying to create an automation from within the custom app, I am following the documentation on Support Site. The script works on Postman, but when I try from the custom app it gives the below error :
Error {"error":"RecordInvalid","description":"Record validation errors","details":{"base":[{"description":"Invalid conditions. You must select at least one condition."}]}}
below is the code that I am executing.
Edited Dec 30, 2022 · Amit Chinchane
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Amit Chinchane commented,
How can we update/change the dropdown values based on certain condition for the custom dropdown.
For example: I have a custom dropdown with the values
- Product 1 (Asia)
- Product 2 (Europe)
- Product 3 (Asia)
- Product 4 (Asia)
- Product 5 (US)
now if the user has search field where he enters "Asia" then accordingly the dropdown filed show only show those products which are mapped to Asia --> Product 1, Product 3 & 4
View comment · Posted Nov 12, 2022 · Amit Chinchane
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Amit Chinchane commented,
I want that after the below line of code is executed the date should be displayed in the datepicker field.
//matchRecord.purchaseDate --> is holding the date in format 2022-01-09
$('#request_custom_fields_10113154225297').val(formatDate(matchRecord.purchaseDate))
Currently it show blank.
View comment · Posted Oct 26, 2022 · Amit Chinchane
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Amit Chinchane commented,
I tried the above code, but the new date is not reflecting on the webform
//matchRecord.purchaseDate --> is holding the date in format 2022-01-09 $('#request_custom_fields_10113154225297').val(formatDate(matchRecord.purchaseDate))
var _z = "Date "+$('#request_custom_fields_10113154225297').val();
View comment · Posted Oct 26, 2022 · Amit Chinchane
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Amit Chinchane created a post,
I am trying to set the date value in the webform using javascript.
$('#request_custom_fields_10113154225297').val(matchRecord.purchaseDate)
The value is displaying when I try the below code
console.log("Date "+$('#request_custom_fields_10113154225297').val())
Posted Oct 26, 2022 · Amit Chinchane
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