Amit Chinchane
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Total activity36
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Votes on activity by Amit Chinchane-
Is it possible to have And operator used in the Search API call for tickets? I am looking for something like "/api/v2/search.json?query=type:ticket status<=closed tags:check_for_migrated & tags...
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For SSL configuration, the first step is to do Host Mapping for zendesk on the company domain. If adding of CNAME is not possible on the domain, then can TXT records created on DNS will also work f...
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Hi All, I am trying to create a webhook with bearertoken, but it is not working, The same wehbook with basic authentication is working properly, but if i switch to bearer token, then it gives 401 e...
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Hi Cheryl Lane: Thanks alot, I followed ur suggestion and it worked . :)
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How can we update/change the dropdown values based on certain condition for the custom dropdown. For example: I have a custom dropdown with the values Product 1 (Asia) Product 2 (Europe) Product 3...
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I want that after the below line of code is executed the date should be displayed in the datepicker field. //matchRecord.purchaseDate --> is holding the date in format 2022-01-09 $('#request...
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I tried the above code, but the new date is not reflecting on the webform //matchRecord.purchaseDate --> is holding the date in format 2022-01-09 $('#request_custom_fields_10113154225297').va...
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Does this mean, we can not use the below event? client.on('ticket.create', function(data) { console.log('ticket created!'); }); //----------updated -------------- client.on('...
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Is there any place holder like {{user_email}} which can display the user email id on the help center page. For example: {{#if signed_in}} <div class="user-info dropdown"> <button clas...
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does zendesk provide Static IP's