Amit Chinchane
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Total activity36
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Last activity
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Activity overview
Latest activity by Amit Chinchane-
Amit Chinchane created a post,
Hide specific value from dropdown on form - help center using javascript
Hi All, Is it possible to hide the a specfic value from the dropdown list on the form (help center) using javascript. Currently I tried and even though the value is not showing up element (develope...
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Amit Chinchane commented,
did we get the result of this investigation, we too are facing issue with ticket that are created from outlook, but not for ticket which are created from gmail.
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Amit Chinchane commented,
Is it possible to have And operator used in the Search API call for tickets? I am looking for something like "/api/v2/search.json?query=type:ticket status<=closed tags:check_for_migrated & tags...
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Amit Chinchane commented,
For SSL configuration, the first step is to do Host Mapping for zendesk on the company domain. If adding of CNAME is not possible on the domain, then can TXT records created on DNS will also work f...
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Amit Chinchane commented,
Hi All, I am trying to create a webhook with bearertoken, but it is not working, The same wehbook with basic authentication is working properly, but if i switch to bearer token, then it gives 401 e...
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Amit Chinchane commented,
Can we schedule report/dashboard to be sent to a folder on SFTP server?
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Amit Chinchane created a post,
search for webhook by name using zendesk api
Is it possible to search for a webhook by filtering by name? I tried "https://{subdomain}.zendesk.com/api/v2/webhooks" but sure how the filter filter[name_contains] can be used here
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Amit Chinchane commented,
Hi Cheryl Lane: Thanks alot, I followed ur suggestion and it worked . :)
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Amit Chinchane created a post,
Error while creating automation from custom app
I am trying to create an automation from within the custom app, I am following the documentation on Support Site. The script works on Postman, but when I try from the custom app it gives the below ...
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Amit Chinchane commented,
How can we update/change the dropdown values based on certain condition for the custom dropdown. For example: I have a custom dropdown with the values Product 1 (Asia) Product 2 (Europe) Product 3...