Chin Lancelot
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Last activity
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Activity overview
Latest activity by Chin Lancelot-
Chin Lancelot commented,
How can I search for a chat with chat ID? The screenshot below from explore illustrates that a chat was assisted by couple agents. In support the ticket events I found only ona agent engaged in thi...
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Chin Lancelot created a post,
How do end-users read the public reply
AnsweredHow do end-users read the public reply? I mean trough which channel are they notified，assuming the end-users origninally contacted us via line.
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Chin Lancelot commented,
I followed all the step in this article, but the message I send to the line accnout does't not appear in zenDesk support. I double-checked my configuration in line developer center. However, we di...