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Moises Ortiz

Joined May 13, 2021

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Last activity Jul 04, 2023

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ACTIVITY OVERVIEW

Latest activity by Moises Ortiz

Moises Ortiz commented,

CommentAttachments and CCs

Thank you! Yes we found it and disabled private attachment and fixed our issue. Thanks for getting back to me

View comment · Posted Jul 04, 2023 · Moises Ortiz

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Moises Ortiz commented,

CommentAttachments and CCs

Is there a change in the way to download attachments? We noticed in the recent couple of weeks that users are now asked to log in to download attachments. This is also causing integrations to not be able to get attachments and instead are directed to our SSO page.

View comment · Posted Jun 28, 2023 · Moises Ortiz

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Moises Ortiz commented,

CommentExplore recipes

We used to have a Top Incident description stacked area chart in insights that would looks something like this. I dont see a way to select just the top "Incident Descriptions" by ticket count. Is there any way this can be done with Explore?

 

View comment · Posted Jan 14, 2021 · Moises Ortiz

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