Michael Raymond
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Last activity
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Activity overview
Latest activity by Michael Raymond-
Michael Raymond commented,
@... Not sure what you mean exactly, but yes overall the support dashboard and looking at individual team members views/tickets is great. But as a manager, the dashboards within Explore would be fa...
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Michael Raymond commented,
Unfortunately Views is not the effective view/goal I was hoping to use the dashboard for. - Especially considering there is a limited number of views that are easily displayed/accessible on the s...
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Michael Raymond commented,
Is it correct to state that using our Explore Dashboard/Queries are not going to be an effective use for real time updates/understanding of open tickets within my support team? We would have to st...