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Farooq

Joined May 13, 2021

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Last activity Jun 10, 2024

Zendesk Admin, Zendesk Developer

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ACTIVITY OVERVIEW

Latest activity by Farooq

Farooq commented,

Community comment Feedback - Apps and integrations (Platform)

Hi thanks, 

Its a Limitation in zendesk. 

We can try with CSS or javascript to star the details of customers.

View comment · Edited Jan 15, 2024 · Farooq

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Farooq commented,

CommentGetting started with Zendesk AI

Thanks for the updates.

View comment · Posted Aug 21, 2023 · Farooq

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Farooq commented,

Community comment Q&A - Help center and community

Hi Christine,
Thanks for reply,
Here is the article notification article,
https://support.zendesk.com/hc/en-us/articles/4408828628634-Setting-reminders-to-review-and-verify-articles
By this we can achieve only for 30 articles.
Requesting for extend it to minimum to 2000.
I have more then 2000 old articles, which should be set an reminder to articles authors.

View comment · Posted Jun 20, 2023 · Farooq

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Farooq commented,

Community comment Feedback - Help Center (Guide)

This article will help for 30 articles,
https://support.zendesk.com/hc/en-us/articles/4408828628634-Setting-reminders-to-review-and-verify-articles

I have 2000 articles to be sent notification to articles authors.
@zendesk support, request you to extend the limit from 30 to 1000

View comment · Posted Jun 20, 2023 · Farooq

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Farooq commented,

Community comment Q&A - Apps and integrations

View comment · Posted Jun 20, 2023 · Farooq

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Farooq commented,

CommentUsing content publishing flows

Hi Jennifer,
I have 2000 old articles, I need to set an reminder for an author of those old 2000 articles. Can you extend it for as many as articles rather restricting it for 20 !
Thanks in advance.

View comment · Posted Jun 20, 2023 · Farooq

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Farooq commented,

CommentWorking with articles in the knowledge base

Hi Zendesk team,

Kindly Provide date range for events/article  filter, and should also available in Triggers.

View comment · Posted Jun 19, 2023 · Farooq

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Farooq commented,


Farooq commented,

Community comment Feedback - Help Center (Guide)

Hi Ricardo,

in new zendesk , am unable to find the navigation for the above, can you share the same for new version.

View comment · Posted Jun 19, 2023 · Farooq

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Farooq commented,

Community comment Q&A - Help center and community

Another scenario, What if the community post are old and have to modify timely, there should be a trigger for an agent/admin/creator of those community post. Am email should generate to modify legacy community posts. or should be an option, to view all community post with between search date.  

View comment · Posted May 26, 2023 · Farooq

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