
Matthew Erickson
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Last activity
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Activity overview
Latest activity by Matthew Erickson-
Matthew Erickson commented,
In the Overview it say you can "create a list of related articles based on labels." No where in this article explains how to do that. How can this be done?
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Matthew Erickson commented,
Zendesk needs a way to track meta data for Guide articles with the ability to filter based on multiple Label selections. For instance if I want to see all my articles the Labels X & Y or any other ...
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Matthew Erickson commented,
I was looking for a way to export a list of article titles with the associated Labels applied to each. We are trying to look for themes in our articles and how each performs, helpfulness wise.
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Matthew Erickson commented,
Does the article need to be published to 'Everyone' in order to be able to enable content blocks? I'm trying to test something in a content block but it's not giving me the option. I only see the o...