Saeleum
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Total activity8
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Last activity
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Activity overview
Latest activity by Saeleum-
Saeleum commented,
This app is amazing. But, is there a way to create articles with the template from the Zendesk guide, not from a ticket? We have a separate team who only creates article. I want to make them to us...
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Saeleum commented,
Hey Brett, I am gettin this error when tried what you said. { "error": { "title": "Forbidden", "message": "You do not have access to this page. Please contact the account owner of this ...
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Saeleum commented,
Hi Brett, Thank you for your kind response. The ticket form id is not appended to the url in my case. Would be there any other way to find the ID?
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Saeleum commented,
Hi Brett, No, the ID does not show up in the URL. It ends with " ~ zendesk.com/hc/en-us/requests/new" Thank you for your help in advance!
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Saeleum commented,
If I can only have one ticket, do I have ticket form ID? - Can't find on ticket form setting.
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Saeleum commented,
Hi Robbert, I think I don't have ticket form ID. I can have one ticket form as I am on Support Professional. I do really need to hide the ticket form based on user's organization. How can I achiev...