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Sérgio Pinho's Avatar

Sérgio Pinho

Joined May 13, 2021

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Last activity Oct 16, 2021

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Sérgio Pinho commented,

CommentBuilding reports

Hello,

Knowing that the requester wait time is only updated when status changes (This number is only measured after a ticket status is changed from New/Open/On-hold/Pending/Solved/Closed), how can I know the requester wait time updated with the current date/time if the status does not change in the meantime? 

Thanks. 

View comment · Posted May 05, 2021 · Sérgio Pinho

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