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Niraj Makwana

Joined May 13, 2021

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Last activity Jun 13, 2023

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Latest activity by Niraj Makwana

Niraj Makwana commented,

CommentHow to customize the theme of the help center

So I have used this article to hide sections and it works, but the problem I'm having is, that an an agent the section and articles also become hidden for me. How do I do it so that the normal users can not see the hidden sections but and an admins/agent I see can. I think the only option can be is making each articles set to "Visible to Agents". but there are so many I'd have to set up in that way, any ideas?

 

View comment · Posted Jun 13, 2023 · Niraj Makwana

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Niraj Makwana commented,

CommentTicket customization

@... Thank you Dave, I was able to get the issue resolved, by raising a ticket and the Zendesk agent getting in touch. 

Thanks

View comment · Posted Sep 07, 2022 · Niraj Makwana

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Niraj Makwana commented,

CommentTicket customization

Hi, was wonder why added the signature in the View profile is always like a big font, can this changed so its in line with the under text?

View comment · Posted Sep 01, 2022 · Niraj Makwana

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