Daragh Everett

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

Wow another long ask hey. I agree with the person who originally suggested a customisable home page... back in Dec 2012. Zendesk - "Where do you see yourself in 5 years?" Me - "Still not on the Hom...

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• Daragh Everett
• Created March 28, 2018 15:33
• 3 votes

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

Hi John and Andrew,  You can already easily set the first view to be your own ticket view or similar.  Simply login, navigate to the page you want to be your first view, then save it as your toolba...

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• Daragh Everett
• Created September 13, 2018 08:10
• 1 vote

1. Community
2. Tips from users - Zendesk Suite
3. Embed Videos in Help Center Articles with Two Easy Steps (using video.js)

Hi Wes I have the code in place and have your video working in our help centre. However, I have no idea how to get my video on there? Am I supposed to upload it via Video.js? I can't see any are...

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• Daragh Everett
• Created June 18, 2015 14:49
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

Remco - Very sympathetic, parts maybe true but I doubt they'd struggle to complete this change. Make no mistake, Zendesk isn't run from a loft by three guys anymore, Zendesk have come a long way si...

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• Daragh Everett
• Created April 04, 2018 09:08
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

Hi John  How do you login every time? Do you google Zendesk and go down that path?  If you want to save click, I would strongly recommend bookmarks! Especially as you can now sign in to your browse...

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• Daragh Everett
• Created September 13, 2018 15:39
• 0 votes