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Selim Yanat's Avatar

Selim Yanat

Joined May 13, 2021

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Last activity Oct 16, 2021

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Latest activity by Selim Yanat

Selim Yanat commented,

CommentHow to fix access issues

For the people that run into the same issue. Check in Customers settings that you don't have a "Allowlist" that accepts only users from the domains configured in that list.

View comment · Posted Jan 22, 2021 · Selim Yanat

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Selim Yanat commented,

CommentHow to fix access issues

Hello,

I'm facing a similar issue, when i configure Zendesk SSO with Auth0. Users that are created in Auth0 could not login in Zendesk, i'm always redirected to logout url.
However, if a user is created in both places Auth0 and Zendesk the login through SSO is effective.
 
Could it be that Zendesk is not able/configured to create user profiles dynamically, based on information in the SAML assertion ?? (I followed the recommendation in this zendesk article but did not work)

Any help would be appreciated. Thanks

View comment · Posted Jan 21, 2021 · Selim Yanat

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