Tobias Braun

1. Community
2. Feedback - Ticketing System (Support)
3. Change sender address when creating a NEW ticket on behalf of the requester

We also need this feature.

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• Tobias Braun
• Created October 24, 2019 14:30
• 3 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Lets create a Twitter hashtag .... #ZendeskCCGate @Petri: Can you link the workaround?

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• Tobias Braun
• Created March 24, 2017 10:47
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

Wow thats really a shame. Zendesk this really sucks! We pay ALOT of money for your product and i think this is going to end soon.

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• Tobias Braun
• Created March 24, 2017 10:19
• 2 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Add end-user as CC via Trigger or Automation

@Jake Holman: I like your thinking from here: https://support.zendesk.com/hc/en-us/community/posts/203422496-Add-end-user-as-CC-via-Trigger-or-Automation?page=6#comments But we need a quicker solut...

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• Tobias Braun
• Created March 24, 2017 09:53
• 1 vote