Kuldeep Patidar
Do good, have good!!
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Last activity
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Activity overview
Latest activity by Kuldeep Patidar-
Kuldeep Patidar commented,
Thank you for bringing your experience onto this forum! I think you may need to erase your browser cache/cookies and try to verify that ticket again. For me, this application has been operating as ...
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Kuldeep Patidar commented,
Hi Everyone, I hope you all are doing great!! In regards to your concern, there's an app in the marketplace titled "User Data". You can simply install this application, and it will show you the re...
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Kuldeep Patidar commented,
Hi Nick Bradford / Treez, Inc Thank you for reaching out! I think you can solve the problem by making some changes in your help center's style.css file. All you have to do is look for 'Hero Compone...
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Kuldeep Patidar commented,
Hi @..., Thank you for your answer. I apologize for having responded late. I'm wondering if you could create a support ticket so that we can have a discussion about the alternative. Looking forward...
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Kuldeep Patidar commented,
Hi @..., Thanks for confirming. I feel strongly about information and love learning more on this. If possible, can you please help me in building that markup to achieve my goal. Edit: I think we ne...
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Kuldeep Patidar commented,
Hi All, I'm trying to establish an integration between two Zendesk instances, however I get the following error. Request: POST /api/v2/tickets.json HTTP/1.1 Response: {"error":"Unprocessable Entity...
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Kuldeep Patidar commented,
Hi @..., Thanks for sharing the great workaround! This looks very much similar to what I thought, but I would like to know if 'Agent Replies' condition will address the 'Internal comments' or not? ...
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Kuldeep Patidar commented,
Hi Ash, I hope you are doing well! I have a query regarding ticket event properties! I was wondering if there is a functionality/capability within Zendesk to automatically trigger an escalations af...
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Kuldeep Patidar commented,
Thanks for the speedy response, Dave! Yes, you have really helped me find an answer to my question and thank you for that resource. Kindest Regards, Kuldeep
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Kuldeep Patidar commented,
Hi Team, Currently we're using 'play' button function in Zendesk to automatically feed the next ticket in the Queue. However, we are wondering if we use the Grouping feature to filter group based o...