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Derek Yanoff's Avatar

Derek Yanoff

Joined May 13, 2021

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Last activity Oct 16, 2021

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Derek Yanoff commented,

CommentManaging your email

My SPF record will not verify. If I understand this article correctly we should add the following as a value in a TXT record: 

v=spf1 include:mail.zendesk.com ?all

What should the name of that TXT record be? Also, if the name should just be our base domain or "@" but we already have records with those names, what should we do?

For reference we are using AWS Route 53 to manage our DNS.

View comment · Posted May 10, 2021 · Derek Yanoff

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Derek Yanoff commented,

CommentSingle sign-on

If I deploy Enterprise SSO after some of my end-users already have ZenDesk accounts, will those accounts be deleted or synced when they sign in with the new Enterprise SSO option?

View comment · Posted Feb 12, 2021 · Derek Yanoff

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