Teresa Goodnough

Total activity

20
Last activity

March 27, 2023 14:54
Member since

May 13, 2021 00:03
Following

0 users
Followed by

0 users
Votes

11
Subscriptions

5

Activity overview

Latest activity by Teresa Goodnough

Teresa Goodnough commented, March 27, 2023 14:54
Hi, need to know as soon as possible. Can you report out on a user's primary and secondary email address? If so how?
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- Teresa Goodnough
- Created March 27, 2023 14:54
- 0 votes
Teresa Goodnough created a post, February 23, 2023 11:59
New Agent Workspace - Ticket Tab
1. Community
2. Feedback - Ticketing System (Support)
Ticket tabs for our team work more efficiently with the Ticket Number and the Ticket Subject. At minimum at least add the option to display Ticket Number and Requester Or Ticket Number and Ticket S...
- Teresa Goodnough
- Created February 23, 2023 11:59
- 6 followers
- 3 comments
- 2 votes
Teresa Goodnough commented, February 23, 2023 11:38
The agent experience would be enhanced if there is an option to change the view from "oldest to newest" or "newest to oldest". This update would allow the agents more options to organize their work...
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- Teresa Goodnough
- Created February 23, 2023 11:38
- 0 votes
Teresa Goodnough commented, February 23, 2023 11:31
100% agree our team needs the ticket subject back in the tab title or the option to use Ticket Subject and Ticket Number or Requester and Ticket Number
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- Teresa Goodnough
- Created February 23, 2023 11:31
- 0 votes

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